FAQ's

Shipping information click here for more information

 

How long till I receive my goods?

 

Depending on your the delivery method chosen you sould recieve your order anywher from 24 hours to 7 days.

 

 Can I track my item?

Yes you can. You will receive a tracking code soon after placing your order and a link to be ableto track your order.

You are completely in control of your shipping, from the shipping method to the tracking of your order.

If I order several products will they arrive together?

In most cases yes. Depending on your order and the size of the packaging. We endevour to keeps your package dicrete and cost efective.

 

 

Will my order arrive in a discrete package?

Yes, it will come in 100% discreet, unlabeled packaging with no marketing or logos anywhere. We make sure labels provide maximum privacy. We guarantee no one will know what your package is except you. 

Depending on how you pay you will see a discrete entry in your credit card bill.

 

 Can I get my money back if my item doesn’t arrive?

Yes, we will provide a full refund if your item doesn’t arrive within the specified time. If we can, we will try to fix the issue before supplying a refund, because we strive for service excellence we will always try to resolve a problem to the benefit of our customers.

Why are the prices so low?

I am constantly watching the prices from  various suppliers. Prices are monitored constantly and will be adjusted if and when the prices change. Thus ensuring you get the best value at all times.

You will notice that prices change regularly on https://namastegaysextoys.com.

so its always a good idea to check back regularly.

My country doesn’t use US dollars. How can I pay, and how can I know how much each item costs in my local currency?

Your country is automatically detected and prices will be shown in your currency.

Or you can choose a currency from the drop down menu in the top right hand corner of each page.

If your currency is not there, contact me and I will add it for you.

What payments methods do we offer?

Paypal

Discrete Credit and Debit card payment facility.

If this method is chosen then you will recieve a discrete invoice after you have submitted your order. From this invoice you can pay securely and dicretely.

You can also pay by bank deposit. Details are provided when you choose this method of payment.

Cash On Delivery.

This is only offered in Spain and Portugal. 

 

Once you reach checkout you will be presented with your choice of payment.

Details of each mehtod will be explianed clearly.

If you need help, I am always available.

 

Please note that orders are not processed until paymnets are recieve, (except in the case of COD.)

How to contact me.

You can contact me personally at any time. Either my responding to any of the mails you are sent or emailing me personally.

You can also chat to me directly via whatsapp using the link on the all pages. 

I am always happy to chat to you if you have questions or suggestions.